Support & Frequently Asked Questions


Ampure Go EV Charger

Ampure Go is a dual-voltage (120V & 240V) charger designed to charge all types of PHEVs and BEVs. To charge with 240V, you will need a NEMA 14-50R receptacle. To charge with 120V, you will need a NEMA 5-15R receptacle. Connect the charger to your vehicle when parked and disconnect when ready to drive.

When Ampure Go is plugged into your vehicle, an LED status bar will let you know it is charging. A solid light indicates there is power coming to the unit. A pulsing light indicates the charger is communicating with the car and charging. Check your vehicles charging indicator as well.

Ampure Go knows when it is done charging and will stop automatically. You will need to disconnect the charger from your vehicle before you drive away.

Yes. We recommend that you install the charger with the brackets that are included so the unit does not lay on the floor.

No. Ampure Go requires a NEMA 14-50R receptacle.

Yes. Ampure Go is designed with safety and reliability in mind and features safety features such as thermal detection and ground detection against faults. It is listed by the Underwriter’s Laboratory (UL), the same people who certify other electric appliances in your home

Yes. It is designed to be operated safely regardless of weather conditions. The National Electrical Code requires while in-use covers when attaching cord-connected equipment in an outdoor environment where the outlet in-use could be subject to water intrusion.

Nothing. Ampure Go is housed in a NEMA 6P watertight rated enclosure, so it is protected in up to 3 feet of water.

We require installing a 40A circuit breaker inside your panel. See page #3 of our user guide for additional installation information.

Click here to view the warranty information.